VISEO, as a Value Added Reseller (VAR), is able to deliver SAP solutions. As a « Partner Center of Expertise » (PCoE), VISEO can also assist your company with the support for SAP All-In-One and SAP BusinessObjects.
Through the Partner Center of Expertise (PCoE) Certification, SAP AG recognizes that the VISEO support organization, with its proficiency processes and tools, is able to deliver support with the highest standards and best practices as requested by SAP. This certification allows VISEO to fulfill, using the SAP name, the support levels 1 and 2 for both support contracts (Standard and Enterprise).
Our offer is wide and ensures the reliability of your information system investments:
- Perfect knowledge of SAP support service contracts
- Level 1 and 2 support in place of SAP
- Respect of Service Level Agreement (SLA) as defined by SAP
- Use of the tools recommended by SAP
- Support in French and English
- Customized follow-up of maintenance operations
In order to learn more about SAP support and extend the perimeter, customers can subscribe to the Application Maintenance Support (AMS) also offered by VISEO.
Dozens of companies are already trusting VISEO with the Support & Maintenance of their SAP All-In-One and/or SAP Business Object systems.
Contact us if you would like more information.